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Tender Details
- Country: Switzerland
- Summary: 3870 Nucleo - Omnichannel Solution for the Cvc
- KZT Ref No: 120299225
- Deadline: 11 Jul 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 361195-2025
- Purchaser's Detail :
- Description :
- With the present advertisement, a software-as-a-service (SaaS) Omnichannel solution is procured. This complements the existing CRM solution with a central customer contact channel management or a uniform routing. The intended customer relationship hub is used to process customer inquiriesin the area of public transport. At least 80 users on the new system should be justified (including flat -rate usage, etc.).
3870 Nucleo - Omnichannel solution for the CVC
Doc Title: 3870 Nucleo - Omnichannel solution for the CVC
Contract Type:services - Documents :
Purchaser : VERKEHRSBETRIEBE ZURICH (VBZ)
Address: Luggwegstrasse 65
Town: Zuerich
NUTS-Code: CH040
Postal Code: 8048
Phone: +41444114111
Email :vbz-einkauf_fes@vbz.ch
URL :https://www.stadt-zuerich.ch/vbz
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