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Tender Details
- Country: Germany
- Summary: Callcenter Services for Termination Processing Outbound
- KZT Ref No: 117694069
- Deadline: 15 May 2025
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 243492-2025
- Purchaser's Detail :
- Description :
- See description of the procurement
Callcenter services for termination processing Outbound
With over 4.6 million insured persons, AOK Bayern - the health insurance fund is the largest statutory health insurance in Bavaria and the third largest in Germany. The AOK Bayern positions itself with the valuesHealth, closeness and simplicity as well as individual added value on the market and is primarily in competition with the GKV competitors. The AOK Bayern offer their insured service and attractive products. As a competent health partner, we take care of individually and solutionsiert for your concerns. We increase the satisfaction of our insured. AOK Bayern wants to keep members to stay strong. If the AOK insured persons are intended to change, a contact with the termination that is permitted under competition law takes place. The aim of the AOK Bayern is to DurcH The advice as part of the termination processing on individual services and innovative products in the health market to avoid the change of current customers and thereby secure the insured inventory. In order to achieve a high level of exploitation of the potential, a continuing isI monitoring of the procedure in relation to customer needs and market development. The commissioned service is therefore characterized by a high degree of flexibility and transparency. On the other hand, the client attaches importance to the success -oriented orientation of the call center... - Documents :
Purchaser : AOK BAYERN - THE HEALTH INSURANCE FUND
Address: Carl-Wery-Str. 28
Town: Munich
Nuts code: DE212
Postal code: 81379
Attn: Award SGB V
Phone: 089 62730-2637
Email :vergabestelle1@by.aok.de
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