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Tender Details
- Country: Poland
- Summary: Hotline Services for the Ipfron System.
- KZT Ref No: 80695681
- Deadline: 18 Apr 2023
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: 404632.37
- Notice Type: Tender
- Document Ref. No.: 170967-2023
- Purchaser's Detail :
- Description :
- 1. The subject of the contract is the preparation for the provision (Stage I) and the provision of a comprehensive Helpline service consisting in handling telephone calls, messages sent via e-mail and SOI application forms, including notifications of System Usersconcerning events that occurred during the operation of the iPFRON System and providing substantive information on the processes handled in the iPFRON System by 2 Consultants (Stage II). Handling requests within Stage II also includes providing information about individual functionsch of the iPFRON System for inexperienced System Users. The subject of the order described in this point of the SWZ is hereinafter referred to as the "Guaranteed Order".
2. Details and conditions for the implementation of the subject of the order are included in Appendix No. 1 to the ToR (hereinafter referred to as "OPZ").
3. Terms and conditions of implementationand orders are also included in the PPU (Appendix 2 to the SWZ)
Doc Title: Public-telephone services
Contract Type: Services - Documents :
Purchaser : STATE FUND FOR THE REHABILITATION OF THE DISABLED
Address: al. Jana Pawła II 13
Town : Warsaw
NUTS-Code : PL911 - Miasto Warszawa
Postal Code : 00-828
Contact Point : Monika Bartold
Phone : 48 225055879
Email :zamowienia_publiczne@pfron.org.pl
URL :http://bip.pfron.org.pl/zamowienia-publiczne
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